About Prime Home Medical
Prime Home Medical is a U.S.-based online medical equipment retailer dedicated to helping individuals live safely, comfortably, and independently at home. We specialize in high-quality home medical products designed for everyday use, long-term care, and recovery—delivered directly to your door.
We serve individuals, caregivers, and families by providing reliable access to durable medical equipment (DME) and home health products sourced from established manufacturers and authorized distribution partners.
What We Do
Prime Home Medical operates as an online retailer. We carefully curate and offer a range of home medical products, including—but not limited to—patient mobility equipment, therapeutic support products, medical beds, pressure-relief mattresses, and patient lift systems.
All products offered on our website are clearly described, accurately represented, and shipped directly from trusted U.S. suppliers or manufacturers. We do not manufacture medical equipment ourselves; instead, we focus on sourcing dependable products and providing clear information so customers can make informed decisions.
Our Commitment to Transparency
We believe trust starts with clarity.
That means:
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Accurate product descriptions and specifications
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Clear pricing with no hidden fees
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Transparent shipping timelines provided on each product page
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Clearly posted customer support and return policies
Prime Home Medical does not make exaggerated medical claims, guarantees of outcomes, or misleading statements regarding product performance. Customers are encouraged to consult healthcare professionals when determining whether a product is appropriate for their needs.
Customer Support You Can Reach
We are committed to accessible, responsive customer support.
If you have questions before or after placing an order, our support team is available to assist you with product details, order status, shipping information, and general inquiries.
Contact Information
📧 Email: support@primehomemedical.com
📞 Phone: 567-320-2159
🕘 Business Hours: Monday–Friday: 9:00 AM – 5:00 PM (EST), Saturday: 10:00 AM – 2:00 PM (EST)
Shipping & Fulfillment
Orders placed through Prime Home Medical are fulfilled by verified U.S.-based suppliers and distribution partners. Shipping methods, estimated delivery timelines, and carrier information are provided at checkout and on individual product pages.
Because many items are large or freight-shipped medical products, delivery times may vary by product and location. All applicable shipping details are disclosed prior to purchase.
Our Purpose
Prime Home Medical was founded with a simple goal:
to make dependable home medical equipment easier to access online—without confusion, pressure, or misleading information.
We understand that purchasing medical equipment is an important decision. Our role is to provide straightforward information, dependable products, and support you can rely on.
Business Information
Prime Home Medical is operated by a U.S.-registered business and complies with applicable e-commerce, tax, and consumer protection regulations. Our website uses secure checkout technology to protect customer information and transactions.