Payment Policy
Payment Options
Effective Date: 12/30/2025
1. Introduction
At Prime Home Medical, we value your safety, convenience, and confidence when completing a purchase. We offer secure and reliable payment methods through trusted payment processors that comply with applicable laws and regulations in the United States.
2. Accepted Payment Methods
2.1 Credit and Debit Cards
We accept major credit and debit cards, including:
Visa, Mastercard, American Express, and Discover.
How It Works:
Select your preferred card at checkout, enter your card details, and complete your payment through our secure, encrypted payment gateway. Once approved, you will receive an order confirmation via email.
2.2 PayPal
Pay quickly and securely using your PayPal account.
How It Works:
Choose PayPal at checkout, log into your PayPal account, and confirm your payment. You will then be redirected back to our website to complete your order.
2.3 Shop Pay, Apple Pay, and Google Pay
If enabled, these accelerated checkout options allow for faster and secure payments using saved payment information.
How It Works:
Select your preferred express payment option at checkout and follow the on-screen prompts to confirm your purchase.
3. Security and Data Protection
Your security is our highest priority. All transactions are processed using industry-standard security measures.
SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information.
PCI Compliance: Our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS).
Privacy: Please review our Privacy Policy for details on how your data is handled.
4. Customer Support
If you have questions or experience issues with payment processing, please contact us:
Email: support@primehomemedical.com
Phone: 567-320-2159
Address: 209 W Plum St., Wapakoneta, OH 45895
Hours: Monday–Friday 9:00 AM–5:00 PM (EST), Saturday 10:00 AM–2:00 PM (EST)
5. Legal Compliance
All payment methods and processing procedures comply with applicable United States laws and payment regulations.
6. Payment Confirmation
After your payment is successfully processed, you will receive:
Order Confirmation: An email confirming your purchase and order details.
Receipt: A digital receipt for your records.
If you do not receive a confirmation email within one hour, please check your spam folder or contact customer support.
7. Currency
All transactions are processed in U.S. Dollars (USD). If your financial institution operates in another currency, conversion rates or fees may apply.
8. Fraud Prevention
To maintain a secure shopping environment, we may perform verification checks on orders. Orders suspected of fraudulent or unauthorized activity may be delayed or canceled.
9. Changes to Payment Options
We reserve the right to add, remove, or update payment methods at any time. Any changes will be reflected on this page.
10. Terms and Conditions
By placing an order on primehomemedical.com, you agree to our Terms and Conditions and Return and Refund Policy.
Prime Home Medical
primehomemedical.com
United States
12/30/2025